Contact support
We respond within 1–2 business days during the closed beta.
EMAIL
support@joincreditlift.com
For the fastest response, include your case ID and a clear description of what you expected to happen vs what you saw.
What can we help with?
Pick the closest category — tapping a card pre-fills the email subject so we can route it to the right team faster.
Quick self-service before you write us
1. Pull down to refresh any page — most stale states resolve immediately.
2. View your dispute timeline from the Cases screen on the dashboard.
3. For tracking gaps, USPS.com is authoritative — we mirror it within minutes.
4. Manage notification preferences from Settings.
Encrypted connections protect information in transit
Tracking for separately authorized certified mailings
Built for transparency and consumer control
© 2026 Hourglass Technologies LLC · Open Beta · v4.9.17-faq-completion-verified
Need help? support@joincreditlift.com